Quality Assurance and Security System

To ensure the best quality of service, protect the personal information that you provide to our company and ensure honesty and integrity of our former or current employees, please report to us immediately at ComplaintToMaple@gmail.com if any of the following situations happen to you after you provide personal information to us:

  1. You are not satisfied with an employee’s service.

  2. You are approached by strange people or businesses other than our company for Canadian immigration consulting.

  3. Any of our former or current employees (including lawyers, CSIC consultants, account managers, or customer supports, etc.) claims that he or she can provide consulting service to you on his/her own without going through our company and asks you to make payments to parties other than our company. 

To ensure fast response and satisfactory resolution on your complaints, please report the above situation, if there is any, only to ComplaintToMaple@gmail.com which is accessed exclusively by our top management. We will provide a reward of $2000 plus free consulting service to your application if you provide us true and sufficient evidence to disclose any fraudulent activity by any of our employees. 

 

 

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